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We Are Here to Assist You
At DriftDreamUS, your complete satisfaction is our highest priority. Whether you have inquiries regarding a specific collection, require assistance with an existing order, or wish to share feedback, our dedicated support team is ready to provide personalized service.
Please utilize the most appropriate contact method below for a prompt and efficient response.
1. Contact via Email (Preferred Method)
Email remains the fastest and most efficient way to receive detailed support from our team. We endeavor to respond to all inquiries within 24-48 business hours.
|
Inquiry Type |
Email Address |
|
General Customer Support & Inquiries |
contact@driftdreamus.com |
|
Media, Press & Partnership Inquiries |
contact@driftdreamus.com |
Pro Tip: To expedite our service, please include your order number (if applicable) and a brief description of your request in the email subject line.
2. Physical & Mailing addresses
Please note that this address serves as our corporate and fulfillment operations hub and is not a retail location. All returns must strictly adhere to the instructions provided in our official returns policy to ensure correct processing.
DriftDreamUS 1023 A Front Street Sacramento, CA 95814 United States
3. Digital Resources & Support
Frequently Asked Questions (FAQ): Immediate answers to common questions—including sizing guides, care instructions, and detailed shipping/returns policies—are available in our comprehensive FAQ center.
Operating Hours:
Our Customer Support Department operates in the PST (Pacific Standard Time) zone.
- Monday–Saturday: 9:00 AM–5:00 PM PST
- Sunday: Closed (All inquiries will be addressed on the next business day.)
Thank you for choosing DriftDreamUS. We look forward to connecting with you.
STORE INFORMATION
Email: contact@driftdreamus.com
Phone: +1 (412) 606-9164
Address: 1023 A Front Street, Sacramento, CA 95814, United States
Customer Support Hours: Monday–Saturday: 9:00 AM–5:00 PM PST
We'll respond within 24 hours.
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